Congratulations to the 2014 Awards for Excellence winners announced at the Lion Awards Dinner in Rotorua. A great event celebrating success and to acknowledge those performing excellence in hospitality.
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Hospitality New Zealand continues to focus on adding value to members’ businesses and to the wider hospitality industry as it is our job is to make sure the hospitality industry has a sustainable future for our members.
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No need to download an app, is a mobile and desktop user-friendly site to help visitors find your place. Make sure your listing is up to date. Login to check your details.
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This information is crucial to the survival of your business. Find out what our team have been up to to keep our industry vibrant and open for business!
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Hospro, an online profitability tool designed for hospitality businesses. Hospro will show you how your business is performing in the marketplace. Hospro is free to use and provides a list of contacts offering advice to improve your business profitability! Take the test.
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Practical industry training to upskill and upsell your business. In today's challenging trading environment hospitality businesses are faced with on-going business costs, managing staff and a range of compliance matters that costs time and money.
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Hospitality New Zealand is committed to adding value to members with its advisory service of eight regional managers around the country and an in-house legal advisor who are all experts in industry regulations and liquor legislation.
Advisory Services section.
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As part of our service we have over 90 resources on employment, liquor licensing, general hospitality issues.
For a list of resources click here.
Hospitality New Zealand members login using the member login below to access over 90 resources.
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We are continuously supporting members by offering them great deals. Check out our Member Benefits Directory for exclusive deals from our great partners like Southern Hospitality, SKY TV, Hospitality NZ Insurance Solutions, Noel Leeming plus loads more!
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Upon joining you will automatically become a member of your local branch who will from time to time hold informative meetings to keep you informed local issues and upcoming events.
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Hospitality New Zealand sends monthly communications to its members in the form of the ServiceLine Newsletter or E-Line issues. ServiceLine provides functional information that will help our members with their businesses and be aware of the industry issues that Hospitality NZ is currently working on.
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For our unique 24/7 hospitality advice and personal service, no matter what time of day. Become a member
To access the member section please enter your login and password details. You will need your membership number located on your Hospitality New Zealand membership card.

Current News

September 2014 top 40 music chart for hospitality businesses!
Sunday, 12 October 2014

Here is the top 40 music play list from Automated Music Systems for September 2014. AMS are passionate about music and the hospitality industry, who want to add value by providing you with a free music play list every month!
Destination Coromandel and Thames Coromandel District Council want to promote your business!
Thursday, 9 October 2014

The Thames Coromandel District Council wants to offer its local food and beverage suppliers a unique opportunity to promote home-grown food and beverage products to international food tourism and buyers around New Zealand. Read more here and find out how you can get a slice of the action!
SKYLights for October 2014
Wednesday, 1 October 2014

October SKYLights is pleased to bring you and your customers another action packed month of great sports. If you are a fan of netball, rugby league, rugby union, cricket, football you need to be tuned in for the action.
The Future of Accommodation
Tuesday, 30 September 2014

The future of travel and the role of travel in our lives is changing. Now what does this all mean for an accommodation provider? What do we need to know about our customers to meet their expectations and to give them what they want?
Country Hotels - now and what's around the corner
Tuesday, 30 September 2014

Anton Haagh spoke about Country Hotels and how owners need to find ways to offer locals and non-locals an experience they expect and can enjoy. Award winner of the best Country Hotel in 2012 the Duke of Marlborough is a great example of connecting with their customers.
International Hospitality Insights and Trends
Tuesday, 30 September 2014

John Hellebrekers and a few of his colleagues attended the National Restaurant Association in Chicago where they observed the hospitality industry food, beverage and market trends in America.
The Chinese Market
Tuesday, 30 September 2014

The Chinese visitors market is New Zealand’s 2nd largest visitor market and growing. The Chinese visitor expenditure generates a total of $732 million. So how can we connect better with these visitors? What are they looking for? How can we get them to visit longer?
What do our future customers look like? Where are we going to find our workers?
Tuesday, 30 September 2014

Dr Ganesh Nana, Chief Economist, BERL delivered a direct message to his hospitality audience that the world is changing, life is changing and that New Zealand needs to acknowledge the change and figure out how to cope.
Sale and Supply of Alcohol Act – Is it working?
Tuesday, 30 September 2014

A very interesting and entertaining session by Retired Judge Bill Unwin spoke about the new alcohol law and focused on key areas of the new law that is currently being questioned - is this really working?
Media Release: Spotlight on sociability
Monday, 22 September 2014

Lion Managing Director Rory Glass told the industry audience at last week’s Hospitality New Zealand conference that sociability has dramatically changed in recent decades. The industry needs to champion sociability to connect with people and understand where its going.
Media Release: Creating profit is about creating purpose
Monday, 22 September 2014

Dick Brunton, co-founder of Colmar Brunton spoke at our annual conference last week in Rotorua. Dick talked about how to deliver a great customer experience, what are your commitments to making a difference to your customers' lives and creating profit by creating purpose.
Media Release: Embrace the changing food scene
Thursday, 18 September 2014

Michelin star chef and MasterChef NZ judge Josh Emmet presented his own views and experiences of having to embrace the changing food scene while working for Gordon Ramsey to developing his own brand and restaurants back in New Zealand.
Media Release - Stop selling, start connecting
Wednesday, 17 September 2014

Reaching consumers in 2014 is about connecting with them not selling to them. Jack Delosa explained to the Hospitality NZ conference delegates in Rotorua that no one likes to be sold to but to reach them is to understand them and reach out to where they are and connect with them on a regular basis.
Why Choose Hospitality?
Wednesday, 17 September 2014

From the age of 12 Vincent Lombino knew that hospitality was what he wanted and 30 years later still working and loving the industry proved that his decision was the right one. Working for the rich and famous Vincent shared his own personal story which was inspiring and motivating for our Future Leaders.
Managing a Kitchen
Wednesday, 17 September 2014

Anita talked about managing a kitchen as she puts it ‘a culinary journey to becoming the Executive Chef of the Universe’.
Young Guns
Wednesday, 17 September 2014

Four amazing young leaders shared the stage to tell their story, giving everyone in the room plenty of insights to their journeys, goals in life and what it means to have a career in hospitality.
Talent is Overrated - The 7 Unconventional Principals for Achieving Career Success
Wednesday, 17 September 2014

Jack Delosa an entrepreneur and a self-made millionaire at the age of 24, believes that leadership forms the basis in everything we do and understands the challenges faced by leaders.
Media Release: DB strives to treat customers like Kings
Wednesday, 17 September 2014

DB Managing Director Andy Routley presented to a room full of hospitality operators and owners and recaps on their commitments made to customers and maintaining that at DB, the customer as always been king.
The Secret of Success
Wednesday, 17 September 2014

Over 20 years in the industry Luke Dallow’s forte is definitely in branding and marketing. His Future Leaders Day presentation gave the delegates many proven examples of why you should “Build your brand, Build your profile”.
Labour Day - Monday 27 October 2014
Monday, 8 September 2014

Although Labour Day is not a prohibited day under the Sale of Liquor Act, it is a public holiday for the purposes of the Holidays Act. There are a number of scenarios to be aware of.
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Member Benefits Directory:
Use your membership card to take advantage of our exclusive membership deals available in the Hospitality NZ Member Benefits Directory.
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