Entries are now open!

The 2013 Awards for Excellence programme is now open and free for members to enter. The electronic entry forms for all 16 Award categories are listed below. You may enter into multiple categories relevant to your hospitality business.

Market your business, celebrate success! The Awards for Excellence programme is a Hospitality New Zealand initiative recognising those members who are performing with excellence over a range of categories. This gives you the opportunity to showcase your establishment to not only the industry and Hospitality New Zealand members, but also to your community and nationwide.

This year’s Awards dinner will be hosted in Queenstown, one of New Zealand’s most popular tourist destinations, on Thursday 26 September.

For further information on the Awards for Excellence programme or to become a member please call us on 0800 500 503.

Please note the new format of this year's Awards for Excellence application form. This entry form needs to completed and accompanied with all entries and the multiple copies required per Award category.

Hospitality New Zealand Awards for Excellence entry form


There are many ways of measuring the success of an Accommodation Hotel. If you achieve outstanding success while delivering exemplary customer satisfaction, then enter for this Award!

Best Accommodation Hotel Award Criteria

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There are many ways in which a bar can be successful. If you think you are a leading operator running an outstanding establishment then enter for this Award!

Best Bar Award Criteria

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There are many ways in which a cafe can be successful. If you think you are a leading operator running an outstanding establishment then enter for this Award!

Best Cafe Award Criteria

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Country Hotels are the backbone of the rural community. If your operation is the heart of the community, while reaching out to embrace visitors, enter this category.

Best Country Hotel Award Category

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If you have taken steps to create and implement successful programmes which target the conscious consumer and have a story to tell, then enter this Award!

Best Environmental Sustainable & Ethical Practice Award Criteria

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If your focus is on delivering quality music in your establishment, this Award category is for you!

Best Music Entertainment Venue Award Criteria

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If you have recently built a new hotel or redeveloped all or part of your establishment and it looks great, why not enter for this Award category. Open to any sized refurbishment or redevelopment.

Note: Your new or redeveloped establishment needs to have been completed after 1 June 2012.

Best New / Redeveloped Accommodation Hotel Award Criteria

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If you have recently built a new bar / restaurant or redeveloped all or part of your establishment and it looks great, why not enter for this Award!

Note: Your new or redeveloped establishment needs to have been completed after 1 June 2012.

Best New / Redeveloped Bar / Restaurant Award Criteria

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There are so many ways in which a restaurant can be successful. If you think you are a leading operator running an outstanding establishment then enter for this Award!

Best Restaurant Award Criteria

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Service is critical to attracting and retaining patrons in a competitive environment. What do you do that makes your establishment stand out? If you believe you offer outstanding service, enter this category!

Excellence in Customer Service Award Criteria

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The many legislative changes occurring, operators are re-evaluating their gaming operation and the potential in marketing to their customers. Have you recently refurbished your gaming area? What have you done and how has it improved your customers' needs and expectations? Have you addressed gaming harm minimisation issues?

If you have 18 machines or less and have been pro-active in this area, enter this category!

Excellence in Gaming Award Criteria

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If you have taken steps or made considerable efforts to incorporate host responsibility practices into one or more of your operations, then enter this Award.

Excellence in Host Responsibility Criteria

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There are many ways to market, e.g. promotions, printed material, involvement of staff, newsletters, media, letterbox drops, shopper dockets, telemarketing, internet, email, text messaging, loyalty programmes etc.

Have you been pro-active and achieved in this area? If so, then enter for this Award!

Excellence in Marketing Criteria

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If you value staff training and actively engage in up-skilling and career development of your staff, this category is for you!

Excellence in Training and Staff Development Criteria

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Beef+Lamb New Zealand are looking for the best beef dish, priced under $25, in the country. If you're serving your customers great food on your lunch, dinner or snack menus, then we want to hear about it.

If you are achieving good standards with the visual appeal, taste and value of your beef dish menu items then enter this Award!

Best Beef Dish under $25 - Entry Criteria
Best Beef Dish under $25 - Judging Criteria

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Beef+Lamb New Zealand are looking for the best lamb dish, priced under $25, in the country. If you're serving your customers great food on your lunch, dinner or snack menus, then we want to hear about it.

If you are achieving good standards with the visual appeal, taste and value of your lamb dish menu items then enter this Award!

Best Lamb Dish under $25 - Entry Criteria
Best Lamb Dish under $25 - Judging Criteria

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