Hospitality New Zealand's Awards for Excellence Programme


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Market your business, celebrate success! The Awards for Excellence programme is a Hospitality New Zealand initiative recognising those members who are performing with excellence over a range of categories. This gives you the opportunity to showcase your establishment to not only the industry and Hospitality New Zealand members, but also to your community and nationwide.

Entry is free and open to all financial Hospitality New Zealand Members, subject to the award criteria being satisfied. Entries for 2014 are now open!


2014 Awards Programme

Entries have now closed and judging is underway!

Finalists will be announced early August, with winners trophies presented at the black tie Lion Awards for Excellence Dinner, being held in Rotorua on Thursday 18 September 2014. For further information on the Awards for Excellence programme or to become a member please call us on 0800 500 503.

Categories:


There are many ways of measuring the success of an Accommodation Hotel. If you achieve outstanding success while delivering exemplary customer satisfaction, then enter for this Award!

Best Accommodation Hotel Award Criteria

Award Sponsored By:



There are many ways in which a bar can be successful. If you think you are a leading operator running an outstanding establishment then enter for this Award!

Best Bar Award Criteria

Award Sponsored By:




There are many ways in which a cafe can be successful. If you think you are a leading operator running an outstanding establishment then enter for this Award!

Best Cafe Award Criteria

Award Sponsored By:




Country Hotels are the backbone of the rural community. If your operation is the heart of the community, while reaching out to embrace visitors, enter this category.

Best Country Hotel Award Category

Award Sponsored By:




If you have taken steps to create and implement successful programmes which target the conscious consumer and have a story to tell, then enter this Award!

Best Environmental Sustainable & Ethical Practice Award Criteria

Award Sponsored By:





If your focus is on delivering quality music in your establishment, this Award category is for you!

Best Music Entertainment Venue Award Criteria

Award Sponsored By:




If you have recently built a new hotel or redeveloped all or part of your establishment and it looks great, why not enter for this Award category. Open to any sized refurbishment or redevelopment.

Note: Your new or redeveloped establishment needs to have been completed after 1 June 2013.

Best New / Redeveloped Accommodation Hotel Award Criteria

Award Sponsored By:



If you have recently built a new bar / restaurant or redeveloped all or part of your establishment and it looks great, why not enter for this Award!

Note: Your new or redeveloped establishment needs to have been completed after 1 June 2013.

Best New / Redeveloped Bar / Restaurant Award Criteria

Award Sponsored By:



There are so many ways in which a restaurant can be successful. If you think you are a leading operator running an outstanding establishment then enter for this Award!

Best Restaurant Award Criteria

Award Sponsored By




Service is critical to attracting and retaining patrons in a competitive environment. What do you do that makes your establishment stand out? If you believe you offer outstanding service, enter this category!

Excellence in Customer Service Award Criteria

Award Sponsored By:




The many legislative changes occurring, operators are re-evaluating their gaming operation and the potential in marketing to their customers. Have you recently refurbished your gaming area? What have you done and how has it improved your customers' needs and expectations? Have you addressed gaming harm minimisation issues?

If you have 18 machines or less and have been pro-active in this area, enter this category!

Excellence in Gaming Award Criteria

Award Sponsored By:




If you have taken steps or made considerable efforts to incorporate host responsibility practices into one or more of your operations, then enter this Award.

Excellence in Host Responsibility Criteria

Award Sponsored By:



There are many ways to market, e.g. promotions, printed material, involvement of staff, newsletters, media, letterbox drops, shopper dockets, telemarketing, internet, email, text messaging, loyalty programmes etc.

Have you been pro-active and achieved in this area? If so, then enter for this Award!

Excellence in Marketing Criteria

Award Sponsored By:




If you value staff training and actively engage in up-skilling and career development of your staff, this category is for you!

Excellence in Training and Staff Development Criteria

Award Sponsored By:



The TAB is an important entertainment option for many hospitality venues. To be successful they need to provide modern, welcoming facilities while ensuring their customers are assisted to play within their limits. If you do this well, enter this category!

Best TAB Venue Criteria


Award Sponsored By:


How can I enter?

Entry is free and open to all financial Hospitality New Zealand members, subject to the award criteria being satisfied.

Become a Hospitality New Zealand member and enter the Awards for Excellence programme in 2014.

By becoming a member you will also get:

The Awards for Excellence Winners for 2013!

Winners were announced for the 2013 Awards for Excellence programme at the Lion black tie Awards for Excellence dinner, held at the Millennium Hotel on Thursday 26 September and are listed below.

Congratulations to all 2013 Award winners and finalists, and special thanks to our principal sponsor Lion and all Award category sponsors for making this prestigious event possible.

The media release on the 2013 Awards for Excellence winners can be viewed here.





The Batch Cafe, Invercargill




Winner: The Matakana Village Pub, Matakana

Finalists:

Good George Brewing and Dining Hall, Hamilton
Portlander, Rydges Wellington
The Postman's Leg, Auckland


Award Sponsored By:




Winner: Theatre Royal Hotel, Kumara

Finalists:

Duke of Marlborough Hotel, Russell
Heritage Boutique Viceroy Hotel, Napier


Award Sponsored By:





Winner: St Johns Heineken Bar, Wellington

Finalists:

Good George Brewing and Dining Hall, Hamilton
House on Hood, Hamilton
The Good Home Bar and Restaurant, New Plymouth


Award Sponsored By:



Winner: Pumice Bistro Bar and Deli, Te Rapa, Hamilton

Finalists:

Fiordland Lodge, Te Anau
The Riverhead, Auckland


Award Sponsored By:




Winner: The Batch Cafe, Invercargill

Finalists:

Home, Wellington
Jellyfish Cafe and Bar, Nelson


Award Sponsored By:




Winner: Rydges Wellington

Finalists:

Duke of Marlborough Hotel, Russell
Fiordland Lodge, Te Anau
Jet Park Airport Hotel, Mangere, Auckland


Award Sponsored By:




Winner: Portlander, Rydges Wellington

Finalists:

Grand Mercure Nelson Monaco, Nelson
Jet Park Airport Hotel, Mangere, Auckland


Award Sponsored By:




Winner: Yardhouse, Hamilton

Finalists:

Five Stags Leamington, Cambridge
Old Bank Cafe and Bar, Timaru
Springlands Tavern, Blenheim


Award Sponsored By:




Winner: Portlander, Rydges Wellington

Finalists:

Grand Mercure Nelson Monaco
Jet Park Airport Hotel, Mangere, Auckland

Award Sponsored By:




Winner: Chatto Creek Tavern, Alexandra

Finalists:

Duke of Marlborough Hotel, Russell
Tuakau Hotel, Tuakau, Waikato

Award Sponsored By:



Winner: The Batch Cafe, Invercargill

Finalists:

Degree Gastrobar, Auckland
St Johns Heineken Bar, Wellington


Award Sponsored By:




Winner: Ascot Park Hotel, Invercargill

Finalist:

Jet Park Airport Hotel, Mangere, Auckland

Award Sponsored By:




Winner: Studio the Venue, Auckland

Finalists:

Agenda Restaurant and Nightclub, Hamilton
King Street Live, Masterton
The Riverhead, Auckland


Award Sponsored By:




Winner: Christchurch Casino, Christchurch

Finalists:

El Horno, Wellington
Little Rock Bar and Nightclub, Nelson
The Empire Bar and Restaurant, Petone

Award Sponsored By:




Winner: No. 1 High St, Auckland
Steak and Egg - grilled beef tenderloin with sauteed Kowiniwini potato, baby spinach and Enoki mushrooms, fried quail egg, merlot and demi glaze jus

Finalists:

Jarks Cafe Bar & Restaurant, Waimarama, Hawkes Bay
Reef upon beef with pearls underneaht - Tempura batters prawns on char-grilled eye fillet beef with spiced pearl couscous and wilted spinach finished with a delicate red wine jus
Kraut's Restaurant and Bar, Nelson
The Roulade - seasoned stuffing of sauteed onions, mustared and pickled gherkins wrapped in thinly sliced beef


Award Sponsored By:




Winner: The Clare Inn Irish Pub, Mt Eden, Auckland
Slow roasted lamb shoulder rack with choux potatoes, smoked tomato ratatouille and mint pesto

Finalists:

Stations Inn, Hokitika
Canterbury lamb back strap fillet marinated with oregano, mint and lemon seared to medium-rare and served on Turkish pide with feta, olives and homemade yoghurt
The Matakana Village Pub, Matakana
Slow cooked lamb and veg pot pie with silky buttered mash


Award Sponsored By:




How can I enter?

Entry is free and open to all financial Hospitality New Zealand members, subject to the award criteria being satisfied. Become a Hospitality New Zealand member and enter the Awards for Excellence programme in 2014. Dates will be advised early in 2014.

By becoming a member you will also get: