Wednesday, 1 August 2012
Here are some great tips from Hospitality NZ's suppliers and preferred partners, not only want to provide you with the best service and products, but to give you helpful tips that will help improve your business performance and bottom line!
1. Paying out sick leave or public holidays
Robert Owen from FlexiTime Payroll, www.flexitime.co.nz
When paying an employee for sick leave or public holidays you should pay them their relevant daily pay. That is, the pay they would have received if they had worked on the day leave is taken. If they work varying hours or you cannot determine the number of hours they would have worked, you may pay them the average daily pay that is the average daily pay rate over the previous 12 months.
2. Poor quality house brands are a myth
Shelley Webster from Bidvest, www.bidvest.co.nz
Thank goodness the perception of house brands is changing. House brands have always been best quality, measured against and often made by the brand leaders with the fancy packaging and hefty promotional costs striped out. If you are not buying these products, you are missing out. For example, Bidvest house brands include Smart Choice and Seafrost.
3. Menu dishes going out to customers
Gavin Lovett from MenuCoster, www.menucoster.co.nz, Cost a recipe in minutes!
Ensure you have a standardised recipe for everything on your menu including accurate quantities, costs, and a photo. Any changes should be signed off by a manager.
Ensure wastage is built into these costs and that this is accurate and realistic. If you are using second grade produce this will significantly affect your wastage costs and labour costs to prepare.
Ensure you have an ordering process in place which assists buying seasonal produce when available.
4. Encourage direct bookings and strengthen your brand
Mike Wells from Welman Technologies, www.welman.co.nz
Your own website should always offer the best or best-equal rates to all your other online booking sources.
If you can help it, avoid last minute discounting. It just encourages guests to book later and in the long run lowers the average room rate.
5. Customer centric tips for small businesses
5 Customer centric tips for small businesses article, published on www.business2community.com site.
We found this article that offered five useful, yet simple marketing tips for small businesses. Take a look and see how many you are already doing or need to start doing now.
Click here.
For a full list of Hospitality NZ's preferred suppliers and member benefits
please click here or call us on 0800 500 503.
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