December 2011
Workers slow to use new rules
Manawatu Standards – 1 December 2011
Hospitality New Zealand regional manager Chris Hince said movement of public holidays was "the least-used resource" by workers at the moment.
Travellers using threat of bad review to scam hotels
New Zealand Herald – 2 December 2011
Hospitality New Zealand chief executive Bruce Robertson said the key was for accommodation providers to have a good process to engage with anybody complaining.
"In today's environment of online reviews, it's never been more important to do a good job. Because it's word-of-mouth on steroids."
Whangarei liquor outlets pass booze sting test
The Northern Advocate – 15 December 2011
Hospitality New Zealand Northland regional manager Astrid Fisher said the results of the latest CPO was pleasing.
"Any licensee knows their responsibility to the Sale of Liquor Act."
More decide to dine out on Christmas Day
The Bay of Plenty Times – 19 December 2011
Hospitality New Zealand regional manager Alan Sciascia said there was an increasing trend of people wanting to eat their main Christmas meal in a restaurant rather than cooking - and cleaning up - themselves.
Mr Sciascia says it could be because Christmas has snuck up this year due to the Rugby World Cup and general election.
Media Release - More hospitality businesses stay closed over Christmas Day and Boxing Day
Hospitality New Zealand – 21 December 2011
Increasingly hospitality businesses are shutting their doors on Christmas Day and Boxing Day as higher labour costs make it uneconomic.
Are bars flouting non-smoking rules?
Radio NZ Nine to Noon programme – 20 December 2011
Chief executive Bruce Robertson participated in the discussion on partially closed areas being compliant with the smoke free regulations.
City shops brace for invasion
The Daily Post – 26 December 2011
Rotorua publican Reg Hennessy, who is vice president of Hospitality New Zealand, said several of the city's bars and restaurants were also gearing up for a busy Boxing Day.
Shopping chaos and bargain hunters descend
The Daily Post – 28 December 2011
Restaurants and bars throughout Rotorua city were also extremely busy during the past two days, according to Hospitality New Zealand vice-president and publican Reg Hennessy. 'It was quite steady all day,' he said. Everyone was well behaved.
