Industry Issues

The Hospitality Industry is faced with a variety of issues which affect us in one way, shape or form. To familiarise yourself with some of these issues please click on the titles below for Hospitality New Zealand submissions, media releases and correspondence relating to that issue.

View Employment: Employing Staff Archive...Employment: Employing Staff

Updated Individual Employment Agreement (Ref no: 1.9)Updated Individual Employment Agreement (Ref no: 1.9)
Monday, 11 April 2016

Following the latest employment law changes from 1 April 2016, we have updated our Individual Employment Agreement (Resource 1.9).

View General Archive...General

Surcharges: A necessary evil or an outdated toolSurcharges: A necessary evil or an outdated tool
Friday, 3 February 2017

2016 was also the first time this important day was Mondayised meaning that every year from now on it’s a paid holiday for most New Zealanders.

Year of rapid growth results in bigger Hospitality NZ teamYear of rapid growth results in bigger Hospitality NZ team
Tuesday, 17 January 2017

A year of rapid growth, through natural member acquisition and the amalgamation of some 600 new motel members, has resulted in a new structure for our Hospitality NZ team.

Quality coffee can provide a point of differenceQuality coffee can provide a point of difference
Wednesday, 4 January 2017

When you’re in the hospitality industry, ensuring you have an identifiable, quality and quantifiable point of difference is probably one of the most important aspects in attracting business.

Millennials redefine hospitality service expectationsMillennials redefine hospitality service expectations
Friday, 20 May 2016

Millennials are a huge market in the hospitality and accommodation industries and as a business owner you don't want to miss out on the first generation of tech savvy users that grew up with the internet, using smartphones and tablets as an everyday part of life.

Electric Vehicles - An update from EECAElectric Vehicles - An update from EECA
Friday, 20 May 2016

The Energy Efficiency and Conservation Authority (EECA) have provided some useful information around electric vehicles.

2016 Awards for Excellence2016 Awards for Excellence
Tuesday, 17 May 2016

Some changes are coming to our 2016 Awards for Excellence programme!

Hospitality NZ supports the Shop Trading Hours Amendment BillHospitality NZ supports the Shop Trading Hours Amendment Bill
Monday, 7 March 2016

Hospitality NZ on behalf of its members, presented a submission in support of the Shop Trading Hours Amendment Bill to the Commerce Committee. Hospitality NZ argued that Easter trading should be applied fairly and consistently across all industries.

View Employment Archive...Employment

Cancellation of Shifts and Zero hour contracts provisions from 1 April 2017Cancellation of Shifts and Zero hour contracts provisions from 1 April 2017
Monday, 13 February 2017

From 1 April 2017 the cancellation and zero hour contracts provisions (amongst others), for all Individual Employment Agreements entered into pre 1 April 2016, come into effect.

WWOOFers - Make sure you're doing things rightWWOOFers - Make sure you're doing things right
Friday, 29 July 2016

The Ministry of Business, Innovation and Employment (MBIE) has launched a nationwide investigation into board-for-wages arrangements to test whether these abide by the Employment Relations Act. This has come about following revelations of WWOOFers (or similar) operating outside the agriculture industry and inside the accommodation industry, particularly in backpackers and in some motels.

Restaurant & Cafe Column: Zero hour contracts shake upRestaurant & Cafe Column: Zero hour contracts shake up
Monday, 2 May 2016

Significant changes are being made which will render zero hour contracts invalid from 1 April 2016 onwards. This can be a confusing time for those who need to know what rules apply. Here is some useful information to keep in mind.

Labour Market Test to come into effect on Monday 11 April 2016Labour Market Test to come into effect on Monday 11 April 2016
Monday, 11 April 2016

From 11 April 2016, it is compulsory for employers to approach Work and Income for help finding a New Zealander to fill low-skilled vacancies before they can support a migrant workers Essential Skills work visa application.

View Accommodation Archive...Accommodation

The Right of refusal to guestsThe Right of refusal to guests
Friday, 17 June 2016

On the continuing topic of motels being approached by Work and Income for emergency housing, a very valid concern has been raised by a few members on their right to refuse guests.

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