Online Learning Modules

Members of Hospitality New Zealand can access a range of Online Learning Modules created by Intuto which guide you through a number of hospitality focused topics including:

Already a Hospitality NZ member? Click here to start your Online Learning today!

Chinese Guests - Expectations, Culture and Language


This Online Learning Module provides some introductory information on Chinese visitors, their background, expectations and how to ensure they have a positive experience .

The purpose of this module is to provide better understanding of:

  • the background of Chinese tourist visitors
  • typical expectations of Chinese visitors
  • some of the most common cultural misunderstandings
  • common Chinese phrases

Health and Safety Learning Module


If you would like to know more about Health and Safety in Hospitality Businesses, Hospitality New Zealand members can access This Online Learning Module created with support from the Hospitality Training Trust (HTT) provides a summary of Health and Safety requirements in Hospitality Businesses under the new legislation.

The online module includes videos, examples, tips and ideas to help you navigate the new act and better understand how you can help your staff stay safe and healthy.

In addition to the module, an online training template is also available which operators can reference and use to implement their own Health and Safety plans with their staff.

Food Control Plan Implementation Module


This Online Learning Module guides you through the requirements and implementation process of a Food Control Plan required under the Food Act 2014.

The purpose of this module is to help you:

  • recognise the legal requirements for operating a Food Control Plan
  • identify the role of the Environmental Health Officer (EHO)
  • restate what a Food Control Plan template is
  • complete the records required within the Food Control Plan
  • implement the Food Control Plan into your business
  • understand the financial benefits and other advantages of operating safely

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